Privacy Policy

Last Updated: July 2026

Who We Are

Believe In U Psychology ("Believe In U", "we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).This Privacy Policy explains how we collect, use, store and protect information collected through our website and online enquiries.Our website address is:
https://www.believeinu.com.au

Information We Collect

When you visit our website or contact us, we may collect:Your nameEmail addressPhone numberInformation you choose to provide through our contact or referral formsIP addressBrowser type and device informationWebsite usage information collected through cookies or analytics toolsProviding personal information through our website is voluntary. However, if you choose not to provide certain information, we may be unable to respond to your enquiry.

How We Use Your Information

We may use your information to:Respond to enquiriesArrange appointmentsProcess referralsContact you regarding our servicesImprove our website and user experienceComply with legal and professional obligationsWe will not sell your personal information to third parties.

Online Referrals and Contact Forms

If you complete a referral or contact form through our website, the information you provide will be used solely for responding to your enquiry or arranging services.Please avoid including sensitive clinical information unless requested.

Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use our website.Cookies may collect anonymous information including:Pages visitedTime spent on our websiteBrowser typeDevice typeYou can disable cookies through your browser settings; however, some website features may not function correctly.

Third-Party Services

Our website may contain links to external websites or embed content from third-party platforms such as social media or videos.These websites have their own privacy policies and Believe In U is not responsible for their privacy practices.

Security

We take reasonable steps to protect the information submitted through our website using secure systems and industry-standard security practices.While we make every effort to protect your information, no method of internet transmission is completely secure.

Clinical Information

Any personal or health information collected as part of becoming a client is managed separately from this website in accordance with Australian privacy legislation, professional standards and our Clinical Privacy Policy.Clinical records are maintained securely within our practice management system and are subject to strict confidentiality requirements.

Your Rights

You may request access to or correction of your personal information held by Believe In U, subject to applicable legal and professional obligations.If you have concerns about how your information has been handled, please contact us using the details below.

Contact Us

Believe In U Psychology4/11 Karp Court
Bundall QLD 4217Phone: (07) 5211 1677Email: admin@believeinu.com.auWebsite: www.believeinu.com.au

We may update this Privacy Policy from time to time. The latest version will always be published on this website.